Zavira Digital · Madrid, Spain

Downloadable digital products with instant access.

Zavira Digital is the trading name under which Ana Ives Carciofi Vaccario, an individual and independent seller, runs a business dedicated exclusively to the sale of digital products. We sell courses, manuals, guides and templates in digital format on crafts, handmade bag-making and creative small business, with a one-time payment and instant delivery by email. We do not sell or ship physical products and we do not run subscriptions or recurring charges.

Legal ownerAna Ives Carciofi Vaccario
Supportsoporte@zaviradigital.com
Guarantee7 days (main product) · 30 days (post-purchase offers)
DeliveryDigital and instant

01Company details

These are the full identification details of the seller. They are exactly the same as those shown in our payment account, on our sales pages and on the receipts our customers receive.

Legal ownerAna Ives Carciofi Vaccario
Trading nameZavira Digital
Type of entityIndividual · Independent seller
Business addressCalle Antonio Toledano 28, 2º C
Madrid, 28028
Spain
Business ownerAna Ives Carciofi Vaccario
Official websitezaviradigital.com
Support emailsoporte@zaviradigital.com
Support phone+34 618 803 108
Support WhatsApp+34 618 803 108
Support hoursMonday to Friday, 9:00 to 18:00 (Spain peninsular time)
Bank statement descriptorZAVIRA DIGITAL
Billing currenciesUSD (US dollar) and the customer's local currency where applicable
See a charge you don't recognise on your card? It will appear as ZAVIRA DIGITAL. Before opening a dispute with your bank, write to us at soporte@zaviradigital.com or on WhatsApp: we will identify the transaction right away and, where appropriate, refund the amount directly. It is much faster than a chargeback.

02Who is behind the business

Behind Zavira Digital there is a real, identifiable and reachable person. We do not work with anonymous brands or intermediaries.

ZD

Ana Ives Carciofi Vaccario

Owner and account holder

Ana Ives Carciofi Vaccario is the owner of and person responsible for Zavira Digital. She creates and sells digital products online on crafts, handmade bag-making and creative small business: developing the material, publishing it on her own online stores and supporting customers directly.

She personally oversees the creation and updating of every digital product we sell, and she is also the person who answers customer support together with her team.

Direct contact: soporte@zaviradigital.com · WhatsApp +34 618 803 108 · +34 618 803 108

03What Zavira Digital sells

All of Zavira Digital's activity is the sale of one-time-payment digital products. Every charge we process corresponds to one of the products described on this page.

Single product line

Downloadable digital products

Courses, manuals, guides, resource libraries and editable templates in digital format (PDF, video and links to online platforms) on crafts, handmade bag-making and creative small business. They are sold on our own online stores and delivered by email immediately after payment.

  • Price range: US$ 9 – US$ 97
  • One-time payment, lifetime access
  • No subscription and no recurring charges
  • Catalogue updated on an ongoing basis
  • 7-day guarantee (main product) and 30-day guarantee (post-purchase offers)
Full details in Digital products.
How we charge

Billing model

All charges are one-time payments authorised by the customer before purchase. We do not run subscriptions, auto-renewing memberships or free trials that turn into charges. We never make a charge the customer has not expressly authorised.

  • Currencies: USD and the customer's local currency
  • Customers: individual consumers and small creative businesses
  • Markets: United States, United Kingdom, Ireland, Canada, Australia and New Zealand
  • Sales channel: online sales pages operated under Zavira Digital
  • Bank statement: ZAVIRA DIGITAL
Full seller details in Company details.
What we do NOT do

Outside our activity

To avoid any ambiguity about the nature of the business, we expressly state everything that is not part of our operation.

  • We do not sell, manufacture or ship physical products.
  • We do not charge subscriptions or automatic renewals.
  • We do not offer free trials that turn into a charge.
  • We do not sell through third parties or marketplaces.
  • We do not provide financial, legal, accounting or medical advice.
Full conditions in Terms and Conditions.

04Digital products — descriptions and prices

One-time-payment digital products with instant access. Each product is sold through sales pages operated under Zavira Digital. Promotional prices are valid for a limited time; the final amount is always shown to the customer before the payment is confirmed.

Main product · Digital pattern book (PDF) + video tutorials

Maison Luxe Bags — The Riviera Method

Digital pattern book for hand-making artisan bags with nautical cord, step by step, with no sewing machine and no previous experience. Material in English. Instant digital delivery by email.

  • 250+ patterns organised in 5 chapters
  • Selected video tutorials
  • 5 bonuses: sales scripts, "First Bag Fast-Track" guide, supplier directory, pricing formula and income planner
  • Lifetime access
US$ 27 US$ 54
One-time payment · Instant delivery by email · 7-day guarantee
maisonluxebags.impultienda.ar
Optional post-purchase offer · Online digital access

Ask Sophie One on One

Lifetime online access to Ask Sophie, a digital Q&A tool about the method: questions on weaving, materials, pricing and selling, available at any time. A PDF with the access link is delivered by email.

  • Available 24/7, in English
  • Based on the Maison Luxe Bags patterns and guides
  • Access PDF with link and QR code
  • Lifetime access
US$ 97 US$ 497
One-time payment · Instant delivery by email · 30-day guarantee
Alternative version offered if the main offer is declined: US$ 48
maisonluxebags.impultienda.ar
Optional post-purchase offer · Digital guides (PDF)

The Guaranteed Path To Your First Bag

Digital PDF programme with a step-by-step path to finish your first bag and get it ready to sell, including a guide to photographing it.

  • Step-by-step PDF guides
  • "First Bag Photo Guide": how to photograph your bags
  • Fixes for the most common mistakes
  • Lifetime access
US$ 37 US$ 197
One-time payment · Instant delivery by email · 30-day guarantee
Alternative version offered if the main offer is declined: US$ 17
maisonluxebags.impultienda.ar
Optional post-purchase offer · Digital kit (PDF)

The Business Kit

Digital PDF kit with guides and templates to sell your bags as a small home-based business.

  • PDF guides to sell your bags
  • Ready-to-use templates
  • Instant delivery by email
  • Lifetime access
US$ 27 US$ 147
One-time payment · Instant delivery by email · 30-day guarantee
Alternative version offered if the main offer is declined: US$ 14
maisonluxebags.impultienda.ar
Optional post-purchase offer · Pattern collection (PDF)

The Mother & Daughter Collection

Digital PDF collection of 20 mini-bag patterns for girls, each one matching a design from the main book, with a pairing guide.

  • 20 mini-bag patterns
  • Each design matches a bag from the main book
  • Mother & daughter pairing guide
  • Lifetime access
US$ 17 US$ 97
One-time payment · Instant delivery by email · 30-day guarantee
Alternative version offered if the main offer is declined: US$ 9
maisonluxebags.impultienda.ar
How post-purchase offers work. Product 1 is the only product sold on the sales page. Products 2 to 5 are optional add-on offers shown only after the purchase of product 1 has been completed. Each one is added with one click and only if the customer expressly accepts it; if declined, a lower-priced version may be offered, which also requires the customer's express acceptance. Each accepted offer is a separate one-time payment, is delivered by email and appears separately on the statement as ZAVIRA DIGITAL. All products are governed by the same conditions published on this page: one-time payment, instant digital delivery and the same support channel. Guarantee: 7 days for the main product and 30 days for each post-purchase offer, counted from the date of each purchase. Sold at maisonluxebags.impultienda.ar. Prices in US dollars; in some countries the amount is shown and charged in the customer's local currency, always before the payment is confirmed. Catalogue enquiries: soporte@zaviradigital.com.

05Delivery and shipping policy

Zavira Digital sells digital products only. We do not sell, manufacture or ship physical products, so there are no shipping costs, transit times, customs or returns of physical goods.

Delivery times

  • Delivery time: immediate. In most cases access arrives within 5 minutes of payment confirmation.
  • Delivery method: email to the address entered at checkout, with the download link or the platform access details.
  • Guaranteed maximum time: if access does not arrive because of a technical problem, we resolve it within 24 business hours of the request.
  • Shipping cost: US$ 0. Not applicable.
Didn't receive your access? Check your spam folder and write to us at soporte@zaviradigital.com.

Material formats

  • Downloadable PDF: manuals, guides and resource libraries, downloadable from the link sent by email.
  • Video on an online platform: access with username and password, unlimited viewing.
  • Online tools and templates: delivered as links to the corresponding platform.
  • Access period: lifetime, unless expressly stated otherwise on the product listing.
All material is 100% digital. Nothing is sent by post.

Technical requirements

  • An internet connection and a device with a web browser.
  • A PDF reader for downloadable materials.
  • A free account on the relevant platform, for products delivered as online links.
  • A valid email address: it is the channel through which everything is delivered.
No additional paid software is required.

06Refund, cancellation and returns policy

This is Zavira Digital's current policy and it applies to all purchases made on any of our sites, without exception.

Guarantee

Satisfaction guarantee: 7 and 30 days

All Zavira Digital digital products come with a satisfaction guarantee: 7 calendar days for the main product (Maison Luxe Bags – The Riviera Method) and 30 calendar days for each post-purchase offer, counted from the date of each purchase.

If within that period you feel the product is not for you, we refund 100% of the amount paid, with no need to give a reason and no questions asked.

After the period that applies to each product, no refunds are made, as these are digital contents with instant access and permanent download.

Procedure

How to request a refund

  • 1. Write to us at soporte@zaviradigital.com or on WhatsApp within the guarantee period (7 days for the main product, 30 days for post-purchase offers).
  • 2. Include the purchase email, the product name and the payment date. We ask for nothing else: no forms, no justification.
  • 3. We confirm receipt of your request within 24 business hours.
  • 4. We process the refund within a maximum of 5 business days, to the same payment method used for the purchase.
  • 5. The money may take an additional 5 to 10 business days to show up, depending on your bank or card issuer.
A refund means access to the product is removed immediately.
Request a refund now

Cancellations

None of our products is a subscription: there are no recurring charges, auto-renewing memberships or free trials that turn into a charge, so there is nothing the customer needs to cancel to avoid future charges. Each purchase is a single, stand-alone payment.

Returns of physical products

Not applicable. Ana Ives Carciofi Vaccario does not sell physical products, so there are no returns of goods, reverse logistics, return shipping or related costs.

Exceptions

We may decline a refund request when abuse of the guarantee system is detected: for example, mass downloading of the material followed by a refund request, repeated purchases of the same product with systematic refund requests, or redistribution of the content to third parties. In those cases we inform the customer in writing, with the corresponding explanation and the evidence we rely on.

07Customer support

We handle pre-sale questions, access problems, technical support, billing and refund requests. We answer every message.

Need help? Write to us.

Our main support channel is email. We reply within 24 business hours. If you prefer instant messaging, we are also on WhatsApp.

Email · Main channel

For any enquiry, including refund requests and questions about a charge. Reply within 24 business hours.

WhatsApp and phone

Messaging and phone support for customers and pre-sale questions.

Hours and response times
Monday to Friday, 9:00 to 18:00 (Spain peninsular time)

Messages received outside these hours are answered on the next business day. Average first response time: under 24 business hours.

Business address
Ana Ives Carciofi Vaccario

Calle Antonio Toledano 28, 2º C
Madrid, 28028
Spain

Charge on your card
ZAVIRA DIGITAL

This is how our charge appears on your bank or credit card statement.

Support languages
English and Spanish

We support customers in the United States, United Kingdom, Ireland, Canada, Australia and New Zealand.

✉ Email support